Icebrim

Legal

Privacy Policy

Last updated: June 1, 2026

Template notice: this policy is a structural template reflecting UK GDPR requirements and should be reviewed by a qualified solicitor before publication, particularly the sections on data retention periods, sub-processors, and international transfers, which must reflect your actual operational setup.

Who we are

Icebrim Ltd ("Icebrim", "we", "us") is the data controller for personal data collected through icebrim.com. You can contact us at hello@icebrim.com.

What data we collect

  • Order information: name, delivery address, email, and order history, collected when you place an order.
  • Contact information: name and email address when you use our contact form or subscribe to our newsletter.
  • Technical data: IP address, browser type, and device information, collected automatically when you visit the site.
  • Analytics data: pages visited and on-site behaviour, but only if you have consented to analytics cookies via our cookie banner.

How we use your data

We use your data to:

  • Process and fulfil your orders (legal basis: contract)
  • Respond to enquiries you send us (legal basis: contract / legitimate interest)
  • Send marketing emails, where you've opted in (legal basis: consent)
  • Understand site usage to improve it, where you've consented to analytics cookies (legal basis: consent)
  • Comply with our legal obligations, such as tax and accounting records (legal basis: legal obligation)

Cookies

We use essential cookies to operate core site functionality (like the shopping cart), and — only with your consent — analytics and marketing cookies. See our Cookie Policy for full details and to manage your preferences at any time.

Who we share your data with

We share data with trusted service providers who help us operate the business, including payment processing, order fulfilment, and email delivery. We do not sell your personal data to third parties.

How long we keep your data

We retain order data for as long as required by UK tax law (currently 6 years), and marketing contact data until you unsubscribe or request deletion.

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data, subject to legal retention requirements
  • Object to or restrict certain processing
  • Request a copy of your data in a portable format
  • Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at hello@icebrim.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) .

Changes to this policy

We may update this policy from time to time. Material changes will be reflected with an updated "last updated" date at the top of this page.